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Hosting FAQ

I just signed up for web hosting service, how soon will my account be setup?

We setup a majority of accounts within 2 hours with a maximum time frame of 12 hours (excl. Sat & Sun). Once your account is setup, you will receive a welcome email with complete information on how to access your new account, including your FTP settings for uploading your website, and instructions on how to access your web control panel. If you are registering a new domain with your hosting account, please allow 24 to 48 hours for your new domain to begin appearing on the internet.
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What if I need to upgrade my hosting package in the future? Is there a charge?

You can upgrade your hosting package any anytime by sending a request to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Please include your account name and the hosting package you would like to upgrade to. There is no set-up fee to upgrade your hosting package.
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How do I access my web control panel?

Go to http://yourdomain.com/cpanel/ (be sure to incude the trailing "/" after the cpanel)
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How do I access my web mail?

Go to http://yourdomain.com/webmail/ (be sure to incude the trailing "/" after the webmail)
I would recommend using 'Horde' application to read your emails.
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Can I access my domain without the "www" in front of the name?

Yes, every domain we host can be accessed with or without the "www" part.
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What is the path to sendmail?

The path to sendmail is /usr/sbin/sendmail
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What is the server path to the CGI-BIN?

The path is /home/username/public_html/cgi-bin replace the "username" in the above path with your main account username (also same as web control panel username) EXAMPLE: username on your account is happyjoe, the server path to your cgi-bin would be /home/happyjoe/public_html/cgi-bin
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What is the path to perl?

The path to perl is /usr/bin/perl
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